Privacy Policy
Last updated 14 September 2026
This Policy explains what personal data Watheeq collects, how we use and protect it, and your rights. It applies to companies, experts and their authorized users.
1. Data we collect
Identity and contact details (name, national ID or Iqama, mobile, email); business details for companies (CR, VAT, address, authorized signatory); banking details (IBAN, bank letters); verification documents; contract, milestone and payout data; and technical usage data (log-in, device, activity).
2. How we use it
To provide the service (contracting, e-signature, escrow, payouts), to verify identity and meet Know-Your-Business / anti-money-laundering and tax obligations, to process payments through our partners, to prevent fraud and abuse, and to communicate with you.
3. Legal basis
We process data to perform our contract with you, to comply with legal and regulatory obligations, and based on your consent given at registration and where required by law.
4. Sharing
We share data as needed with our payout partners (Aurora, Sero) and banks to execute transfers, with regulators and authorities where legally required, and with vetted service providers (hosting, email, verification) under confidentiality obligations. We do not sell your personal data.
5. Security
Access is restricted and audited. Sensitive identifiers (such as national ID / Iqama) are encrypted at rest, documents are held in private storage accessible only through authorized, short-lived links, and every account change and payout is logged.
6. Retention
We retain data for as long as your account is active and thereafter for the periods required by KSA/UAE tax, accounting and anti-money-laundering rules, then delete or anonymize it.
7. Your rights
You may request access to, or correction of, your personal data, subject to legal record-keeping requirements. Contact us to exercise these rights.
8. Cross-border processing
Because payouts involve KSA and UAE entities, some data is processed in both jurisdictions with appropriate safeguards.
9. Cookies
We use only the cookies necessary to keep you signed in and to keep the service secure. We do not use advertising cookies.
10. Contact
Privacy questions or requests: hey@waatheq.com.